Return & Refund Policy

Effective Date: 12/20/2025

We want you to be completely satisfied with your purchase from High Tides Supplies. If you have an issue with your order, please review our return policy below.

Returns

• Returns are accepted within 14 days of delivery.

• Items must be unused, unfueled, and in original packaging.

• Items showing signs of use, modification, or damage after delivery are not eligible for return.

Non-Returnable Items

• Final sale items

• Personalized or custom-engraved products

• Gift cards

Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• Approved refunds will be issued to the original payment method within 5–10 business days.

• Original shipping costs are non-refundable.

Return Shipping

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• We recommend using a trackable shipping service.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, contact us within 48 hours of delivery at:

HighTidesSupplies@gmail.com

Please include your order number and photos of the issue.